Privacy Policy

Privacy Policy

ArboristHQ (“Arborist HQ,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our services, submit forms, or interact with us.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Website URL
  • Information submitted through forms, surveys, strategy requests, directory submissions, support requests, and communications with us

We may also automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referral sources
  • Website usage data
  • Cookies and analytics information

How We Use Information

We may use information to:

  • Provide and improve our services
  • Create and manage business directory listings
  • Respond to inquiries and support requests
  • Deliver marketing, SEO, review generation, AI receptionist, and related services
  • Send administrative communications
  • Send promotional communications
  • Analyze website performance and usage
  • Comply with legal obligations

Directory Listings

ArboristHQ operates a directory of tree service businesses and related companies.

Business listing information may be provided by business owners, collected from publicly available sources, or obtained from trusted third-party sources.

Business owners may request updates or corrections to their listing information.

Email Communications

By providing your email address, you may receive service-related communications, updates, newsletters, marketing messages, and other information related to ArboristHQ services.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

SMS Communications

By providing your phone number and opting in through our website, forms, scheduling tools, or other communication methods, you consent to receive text messages from ArboristHQ regarding:

  • Account notifications
  • Appointment reminders
  • Service updates
  • Customer support
  • Marketing and promotional communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not a condition of purchase.

SMS opt-in information and phone numbers collected for SMS communications are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to improve user experience, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Service Providers

We may use third-party providers to assist with website hosting, analytics, customer relationship management, communications, payment processing, review management, AI services, and marketing automation.

These providers may access information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information.

Requests may be submitted using our contact information below.

California Privacy Rights

California residents may have additional rights regarding access to and deletion of personal information under applicable law.

ArboristHQ does not sell personal information.

Children’s Privacy

Our services are intended for adults and business owners. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective when posted on this page.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

ArboristHQ

Email: support@arboristhq.com

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