Terms of Service

Terms of Service

These Terms of Service govern your use of ArboristHQ and its websites, services, directory listings, software, communications, and related offerings.

By accessing or using ArboristHQ, you agree to these Terms.

Services

ArboristHQ provides services that may include:

  • Business directory listings
  • Google Business Profile optimization
  • Review generation services
  • AI receptionist services
  • Local SEO services
  • Marketing services
  • Lead generation services
  • Website-related services
  • Related business growth services

Services may change, be modified, or be discontinued at any time.

Directory Listings

ArboristHQ may create and maintain directory listings using information provided by business owners, publicly available information, or information obtained from trusted sources.

We do not guarantee the accuracy, completeness, or availability of directory listings.

Business owners may request corrections to listing information.

User Responsibilities

You agree to:

  • Provide accurate information
  • Use the website lawfully
  • Refrain from submitting false, misleading, or fraudulent information
  • Refrain from attempting unauthorized access to systems or data
  • Refrain from interfering with website operations

No Guarantee of Results

ArboristHQ provides marketing and business growth services that involve factors beyond our control.

We do not guarantee:

  • Search engine rankings
  • Google Maps rankings
  • Google Business Profile rankings
  • Review volume
  • Website traffic
  • Lead volume
  • Call volume
  • Customer acquisition
  • Revenue increases
  • Business growth
  • Any specific business outcome

Past performance does not guarantee future results.

Review Generation Services

ArboristHQ may provide tools and services designed to encourage customer reviews.

We do not guarantee the number of reviews received, the timing of reviews, or the content of reviews submitted by customers.

AI Receptionist Services

AI receptionist services are intended to assist with customer communications and lead handling.

ArboristHQ does not guarantee uninterrupted operation, error-free performance, appointment bookings, lead quality, or business results resulting from AI services.

Payments

Certain services require payment.

Unless otherwise stated in a separate agreement:

  • Fees are due according to the selected plan or invoice
  • Subscription services automatically renew until canceled
  • Failure to pay may result in suspension or termination of services

Cancellation

Subscriptions may be canceled at any time unless otherwise specified in a separate written agreement.

Cancellation does not automatically entitle customers to refunds for services already rendered.

Refunds

Unless otherwise required by law or agreed to in writing, fees paid for services rendered are non-refundable.

SMS Terms

By providing your mobile phone number and opting in, you agree to receive recurring automated and non-automated text messages from ArboristHQ related to your account, services, support requests, appointments, and promotional communications.

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not required as a condition of purchase.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Wireless carriers are not liable for delayed or undelivered messages.

Intellectual Property

All content, branding, logos, graphics, software, designs, text, and materials associated with ArboristHQ are the property of ArboristHQ or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without permission.

Disclaimer of Warranties

All services are provided on an “as is” and “as available” basis.

ArboristHQ disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, ArboristHQ shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our services or website.

ArboristHQ’s total liability for any claim shall not exceed the amount paid by the customer for services during the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless ArboristHQ, its owners, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your use of the website or services.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Hawaii, without regard to conflict of law principles.

Changes to These Terms

ArboristHQ may update these Terms at any time. Continued use of the website or services constitutes acceptance of the revised Terms.

Contact Information

ArboristHQ

Email: support@arboristhq.com

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