December 5, 2025, the company Sound Tree Care was contracted for work on a neighboring property. After completing work inside the yard, the common alley was used to bring a large truck to clean remaining debris. Upon completing their work, the site manager determined their truck would be unable to fit without damaging an old memorial tree in my front yard. Noticing this, they felt compelled to send a worker into my flower bed, cutting two limbs off my tree and disposing of them, all without my knowledge or permission.
I was first alerted by a knock on the front door as I was preparing dinner in the kitchen for myself and my 84-year-old mother currently battling cancer. When I reached the door, I found no one on my porch but inside my flower bed with 1 branch cut at his feet. I had to run back to the kitchen to take things off the stove before I could question the person, missing the chance to keep more limbs from being cut down. When I was able to step outside and ask what was happening, the first man explained to me that it was “better for my tree” to be cut rather than broken by the truck. I questioned them further, but they continued to finish their work, never taking off their earphones to explain why they hadn’t waited to speak with me before damaging my property. The truck was unlabeled, so I was forced to disturb my neighbor for contact information. When I returned and demanded to speak with the person in charge, they repeatedly told me to wait until the work was completed, then left.
I called the company on the next business day and spoke to one of the arborists, and she was very nonchalant regarding my concerns, stating, “What do you want me to do?” I felt extremely violated by the trespass, dismissed by the site manager who refused to speak to me, and disregarded by the manager on the phone when I called to complain. Being a homeowner, it is imperative that you maintain good relations with your neighbors, as an issue like this could potentially cause undue tensions. A month has gone by, and I have not heard back from the company. I would not recommend this company because customer relations does not appear to be an important tenant of their brand. A company needs to be exceptional in the service they provide as well as ensuring that they leave a positive name for themselves in the community and leave no negative impact when they complete a job.
Chris Franklin
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June 05, 2025
We were very happy with work the Sound Tree Care did for us. We wanted the neighbor’s trees trimmed where they were reaching over onto our property, as well as the trimming of our own trees. Sound Tree Care was very easy to work with, from scheduling the estimate, talking to the estimator, through completion of the job beyond our expectations. The crew was careful of neighbors’ property as well as ours. They cleaned up the work area afterwards very well. Everything we communicated to the estimator was performed. The price was reasonable given the scale of work and the excellent job done.
Ian Pocinwong
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August 30, 2025
Sound Tree Care is Exceptional:
the knowledge of the certified arborist, the pricing, permitting, and follow-up from the professionals in the office , and the hardworking crew.
The tree cutter swiftly cut down our 100 ft. dead fir tree while the arborist expertly pruned 2 huge cedars. It was impressive to watch as large branches were roped down and disposed of by the crew below. We strongly recommend Sound Tree Care.
Donna FOSS
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January 12, 2026
Sound Tree Care was excellent in handling our tree limbing needs. I sent an email inquiry for quote, they reached out within 24 hrs and were very accommodating to our schedule. Their pricing is reasonable, the crew was professional, attentive to property and left an amazingly clean area. I couldn’t ask for more!
Deb H
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November 29, 2025
They quickly responded to our inquiry, providing a site assessment and detailed estimate of services within a week of contacting them. They took care to arrange the additional assessments for the stump grinding.
The arborist who completed the work was also professional, informative and personable. He removed branches trimmed from tree, reviewed the completed work with me to make sure I was happy with it. We also had a neighbors tree hanging into our yard trimmed and he answered my questions about how long the trim should last before we needed to have this done again. We would definitely reach out to them for their services again or recommend them to family or friends looking for these services.
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3057 S 146th St, SeaTac, WA 98168, USA
Claim Listing: Sound Tree Care LLC
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December 5, 2025, the company Sound Tree Care was contracted for work on a neighboring property. After completing work inside the yard, the common alley was used to bring a large truck to clean remaining debris. Upon completing their work, the site manager determined their truck would be unable to fit without damaging an old memorial tree in my front yard. Noticing this, they felt compelled to send a worker into my flower bed, cutting two limbs off my tree and disposing of them, all without my knowledge or permission. I was first alerted by a knock on the front door as I was preparing dinner in the kitchen for myself and my 84-year-old mother currently battling cancer. When I reached the door, I found no one on my porch but inside my flower bed with 1 branch cut at his feet. I had to run back to the kitchen to take things off the stove before I could question the person, missing the chance to keep more limbs from being cut down. When I was able to step outside and ask what was happening, the first man explained to me that it was “better for my tree” to be cut rather than broken by the truck. I questioned them further, but they continued to finish their work, never taking off their earphones to explain why they hadn’t waited to speak with me before damaging my property. The truck was unlabeled, so I was forced to disturb my neighbor for contact information. When I returned and demanded to speak with the person in charge, they repeatedly told me to wait until the work was completed, then left. I called the company on the next business day and spoke to one of the arborists, and she was very nonchalant regarding my concerns, stating, “What do you want me to do?” I felt extremely violated by the trespass, dismissed by the site manager who refused to speak to me, and disregarded by the manager on the phone when I called to complain. Being a homeowner, it is imperative that you maintain good relations with your neighbors, as an issue like this could potentially cause undue tensions. A month has gone by, and I have not heard back from the company. I would not recommend this company because customer relations does not appear to be an important tenant of their brand. A company needs to be exceptional in the service they provide as well as ensuring that they leave a positive name for themselves in the community and leave no negative impact when they complete a job.
We were very happy with work the Sound Tree Care did for us. We wanted the neighbor’s trees trimmed where they were reaching over onto our property, as well as the trimming of our own trees. Sound Tree Care was very easy to work with, from scheduling the estimate, talking to the estimator, through completion of the job beyond our expectations. The crew was careful of neighbors’ property as well as ours. They cleaned up the work area afterwards very well. Everything we communicated to the estimator was performed. The price was reasonable given the scale of work and the excellent job done.
Sound Tree Care is Exceptional: the knowledge of the certified arborist, the pricing, permitting, and follow-up from the professionals in the office , and the hardworking crew. The tree cutter swiftly cut down our 100 ft. dead fir tree while the arborist expertly pruned 2 huge cedars. It was impressive to watch as large branches were roped down and disposed of by the crew below. We strongly recommend Sound Tree Care.
Sound Tree Care was excellent in handling our tree limbing needs. I sent an email inquiry for quote, they reached out within 24 hrs and were very accommodating to our schedule. Their pricing is reasonable, the crew was professional, attentive to property and left an amazingly clean area. I couldn’t ask for more!
They quickly responded to our inquiry, providing a site assessment and detailed estimate of services within a week of contacting them. They took care to arrange the additional assessments for the stump grinding. The arborist who completed the work was also professional, informative and personable. He removed branches trimmed from tree, reviewed the completed work with me to make sure I was happy with it. We also had a neighbors tree hanging into our yard trimmed and he answered my questions about how long the trim should last before we needed to have this done again. We would definitely reach out to them for their services again or recommend them to family or friends looking for these services.